I still haven't gotten my order, where is it?

Ivan Chau
Ivan Chau
  • Updated

If your controller has not yet been shipped and we are still within the estimated build time on your order, your controller is most likely still in our queue. If we have shipped your order, you can check the tracking information from the shipping carrier.


If we are outside of the estimated build time and have not yet shipped your order, please contact our support team and we can help locate your order.


**Please note that sometimes delays may be posted on our website. Check out the latest Seasonal Update to learn what may be happening in our offices.




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