My controller seems to be acting sporadic and seems to have trouble connecting to the console. What should I do?

Ivan Chau
Ivan Chau
  • Updated

Unplug the power cable from the back of your console, wait 30 seconds, plug the power cable back into your console and restart your console. This is known as a cold reboot or a power cycle. 


To cold reboot your PS4/PS5 controller, press and hold the small button located on the back of the controller.



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