What is your 30-day money back guarantee?

**Custom Controllers*** 

We offer a 30-day money back return in which the buyer pays return shipping. Non-refundable costs include, but are not limited to: installed controller grips, custom home buttons, custom button placement, shipping costs, and Beaver Boost upgrade.

Please see the following link for our full return policy (here)

Upon approval of Warranty Repairs or Return requests, products must be shipped to Battle Beaver no later than 7 days after the request is approved unless otherwise noted.

*A 15% restocking fee for returning the items of your order may be deducted from your refund once processed. This restocking fee has been introduced as a result of inventory constraints as we enter a new generation of gaming, thank you for your understanding.