We firmly stand beside our products as the best in the industry, however we understand that certain modifications we offer have a certain life span. Outside of the 30/120 day warranty that comes with your controller, we believe this shouldn't limit your gaming potential, so we will fix any rear button or smart modification throughout the life of the controller for the original owner at minimal charge.
Shipping and handling charges will apply, if controller damage is extensive or a result from user frustration, rage, or sudden acceleration towards the floor/wall, additional charges will be applied.
As new consoles are released, we unfortunately will not longer be able to support older generations of controllers such as the original Xbox One controllers, or the original DualShock 4 controllers.
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