How long are controllers held once they are received by your company?

Ivan Chau
Ivan Chau
  • Updated

Once we receive your controller and associated upgrade or repair form, we will contact you to resolve any issues with payment or the requested work. 



Once the initial invoice for repairs/upgrades has been emailed, customers will have  3 business days to purchase their services. If an invoice is left unpaid, the controller(s) will be subject to additional fees, with ownership forfeited following 10 business days.



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