Send-In Services: Controller In Need of Repairs or Upgrades? We Can Help!

Gigi R
Gigi R
  • Updated


Battle Beaver Customs offers a wide array of services for 1st-Party stock controllers and controllers originally purchased from our store. Below you will find our form for controller repairs, modifications, or upgrades.

Please note: All enhancements will void any written or understood warranties offered by the respective manufacture. We are not currently offering Repairs or Upgrades to any custom controllers that are not from Battle Beaver Customs directly. Additionally, controllers that have pre-existing modifications that were installed by any individuals not apart of Battle Beaver Customs are ineligible for send-in services. Please do not send in ineligible controllers to our shop, they will be rejected and destroyed.


Controllers Accepted for Repairs and Upgrades

At this time, we are accepting the following controller models:

  • Stock and Battle Beaver PS4 Pro Controllers with Touchpad Lightbar (JDM-050 and JDM-055)
  • Battle Beaver PS5 Controllers
    • We are not currently accepting stock PS5 controllers for repairs or upgrades. We apologize for the inconvenience!
  • Stock or Battle Beaver Xbox One Slim Models (Gen 3)
  • Battle Beaver Xbox Series X/S Controllers
    • We are not currently accepting stock XSX/S controllers for repairs or upgrades. We apologize for the inconvenience!
  • Stock Xbox One Elite V1 Controllers
  • Stock or Battle Beaver Nintendo GameCube Controllers



Once the initial invoice for repairs/upgrades has been emailed, customers will have 3 business days to purchase their services. If an invoice is left unpaid, the controller(s) will be subject to additional fees, with ownership forfeited following 10 business days.


Send-In Form: Click Here to Begin


After Completing the Form

Once you have completed the Send-In form you will receive an emailed copy of the form to the email address provided on the form. Please print out this copy of the form and include the printed form in the package with the controller when you are ready to ship the controller to us.


Shipping Information

Please ship your controller to:


Battle Beaver

ATT: Send-In Services

901 International Pkwy

Ste 200

Richardson, TX 75081


If you have any questions or suggestions for edits to our form,
please submit a request at our Help Center:

Help Center Request Form



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