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  2. Frequently Asked Questions

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Frequently Asked Questions

See our most asked questions for quick and easy answers.

General Information

  • Battle Beaver Trade In Program
  • PS4 Controller Compatibility with PS5 Consoles
  • New Year Update 2024
  • Fall Update 2023
  • How do I know which Rear Button placement is right for me?
  • What Are Pre-Built/Refurbished Controllers?

See all 19 articles

Order Status

  • Can I have a copy of my order?
  • What is the status of my order?
  • Can I change or cancel my order?
  • My tracking hasn't been updated, what do I do?
  • I still haven't gotten my order, where is it?

Battle Beaver Modifications

  • What are Rear Buttons?
  • Why are Rear Buttons better than Paddles?
  • What are Smart Triggers / Bumpers?
  • What are Racer Triggers?
  • What is the difference between your Standard and Quiet/Soft Switches?
  • What are D-Buttons?

See all 8 articles

Production Information

  • How durable are your cases?
  • Are your USB cables good quality?
  • What are KontrolFreek™ Performance Grips™ and can they be removed?
  • What are your C40 Tension Mechanisms?
  • Battle Beaver GameCube Controllers: "Primary Use" and Smash Titles
  • Do KontrolFreek™ Thumbstick Tops work on Battle Beaver controllers?

See all 7 articles

Upgrades and Repairs

  • What controllers can you Upgrade / Repair?
  • Can I send in my own controller to be Upgraded or Repaired?
  • I have a Battle Beaver, but I am out the warranty period. What will repairs cost?
  • I recently sent a controller in, do I have an order number?
  • How long are controllers held once they are received by your company?
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